Since, by default, NewWaySERVICE.com servers are not allowed to send emails on your behalf, in this case, you must add their names to your domain name’s DNS using an SPF record.
Here is what you need to add in your existing SPF record to allow NewWaySERVICE.com servers to send emails on your behalf:
Ask your computer technician or the person in charge of your web site or domain name to add it to your domain name’s SPF record. If you do not already have an SPF record in your DNS, just create a new one.
Here is an example of an SPF record entry that you could add to your domain name’s DNS:
v=spf1 mx a include:spf-for-apps.newwayservice.com ~all
In addition to updating your SPF record in your DNS, we also recommend adding the following two CNAME entries in your DNS:
Type : CNAME
Host : newwayservice-1._domainkey
Points to : newwayservice-1._domainkey.newwayservice.com
Type : CNAME
Host : newwayservice-2._domainkey
Points to : newwayservice-2._domainkey.newwayservice.com
In fact, to help prevent spam and phishing, our servers comply with the DKIM
standard and sign all emails sent. By adding the two CNAME entries above in your DNS, our servers will be able to sign e-mails with your domain name. This will make it even more likely that e-mails sent by our servers on your behalf will arrive in the recipient's inbox and not in their SPAM folder.
Note: The domain name is the name indicated after the @
character in your email address. If your email address is email@example.com
, then the domain name in that case is my-company.com
. Therefore, it is in the DNS records for the domain name my-company.com
that you will have to edit or add the SPF record.
For more information about SPF-type records, we invite you to visit the Wikipedia web site at the following address:
For more information about DKIM standard, we invite you to visit the Wikipedia web site at the following address: